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Using the Potential Storm Surge Flooding Map During the Tropical Storm/Hurricane Arthur Response: Expert Interviews
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2015
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Description:NOAA asked Eastern Research Group (ERG), Inc., to assess how the National Hurricane Center’s (NHC’s) experimental Potential Storm Surge Flooding map was received, interpreted, and used during Tropical Storm/Hurricane Arthur in July of 2014. ERG conducted one‐on‐one interviews in a webinar format with a small, purposive sample of 15 “key informants” from emergency management (EM) agencies and media organizations involved in the TS/Hurricane Arthur response. The respondents were based in three states: North Carolina, South Carolina, and Florida and represented organizations at local, regional and national levels. Every interviewee had seen the map, with most accessing it directly from the NHC website. All but one EM had used at least one version of the map during their response activities. Some EMs shared the map in briefing packages, on their websites, and on social media. Two EMs stated that the maps had informed their evacuation and shelter decisions, but most said the map was released too late to be a factor in those decisions.
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Rights Information:Public Domain
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Compliance:Submitted
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